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Residential Living and Housing Operations
Two departments assist students with housing and residential needs and services.

Residential Living

Residential Living focuses on student living standards and resident experience, including creating a peaceful living environment, respectful roommate relationships, welfare/wellness checks, confiscated items collection, and sick plate coordination.

Email: resliving@byuh.edu
Phone: (808) 675-3100
Location: Hale 3 and 5 Connector Wing Room 154

Office Hours

Mon. to Thurs. 9 am – 5 pm
Fri. 9 am – 4 pm
Closed on Tuesdays, 10:45 am – 12:15 pm, and campus holidays.

Mailing Address

BYU–Hawaii #1936
55-220 Kulanui Street
Laie, Hawaii 96762-1293

More About Residential Living

Housing Operations

Housing Operations has two offices.

Housing Administration

Manages the housing waitlist, contracts and charges, room change, and housing accommodations.
Email: housing@byuh.edu
Phone: (808) 675-3534
Location: Housing Office Building
Office Hours
Mon. to Fri. 9 am – 4 pm
Closed on Tuesdays and Thursdays, 10:45 am – 12:15 pm, and campus holidays.

Housing Services

Manages property inspections and hale cleaning supplies
Email: housingservices@byuh.edu
Phone: (808) 675-3245
Location: Hale 4-102 (Hale 4 Entrance)
Office Hours
Varies each semester, call or email for office hours.

Mailing Address

BYU–Hawaii #1948
55-220 Kulanui Street
Laie, Hawaii 96762-1293

If you are experiencing an emergency, call 911 and/or Campus Security at (808) 675-3911.

Have a different need?

Please see the information for other departments and how they can help:

Campus Security
security@byuh.edu
(808) 675-3911 or (808) 675-3503
  • On campus theft or violence
  • After hours Lock outs
  • Emergencies
  • Inquiries after hours or on holidays
Collaboration Assessment Response & Evaluation (CARE)
mkhudnall@byuh.edu
(808) 675-4586
Harm to self or others incident report
Facilities Management
facilitiesmanagement@byuh.edu
(808) 675-3400
  • If you are locked out of your apartment between 8:00 am and 5:00 pm, Monday-Friday, please visit the Facilities Management Office for assistance. For lockouts occurring outside of normal business hours, please visit Security.
  • Maintenance requests and follow up
  • Lost key card
  • Cleanliness of common spaces
Counseling Services
counselingservices@byuh.edu
(808) 675-3518
Food Services
foodservices@byuh.edu
(808) 675-3570
Meal plans
Office of Honor
officeofhonor@byuh.edu
(808) 675-3493
Honor code-related reports/concerns
Dean of Students
deanofstudents@byuh.edu
(808) 675-4586
  • Administrative review of student cases
  • Reduced course loads
  • Emergency leave
Disability Services
disabilityservices@byuh.edu
(808) 675-3518
Accommodations for disabilities

If your concern was not addressed above, please contact the Call Center at (808) 675-3211, which will direct you to the appropriate department.