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BYU–Hawaii On-Campus Housing Handbook

Welcome

The living environment is an essential part of the student experience. Our Residential Living and Housing Operations teams are committed to establishing a safe, clean, and peaceful environment.

This handbook outlines housing standards and responsibilities designed to provide a positive living experience. Policies may be updated by the university at any time. Students must understand and comply with these expectations, as well as those in their housing contract.

BYU–Hawaii On-Campus Housing Handbook

  • Residential Living

    Residential Living focuses on the student experience within the hales. Their work centers on roommate relationships and community building, student well-being, and creating a positive living environment for the people in the buildings. 

    Housing Operations

    Housing Operations focuses on the operations, from contracts and billing to room assignments, inspections, and maintenance, in partnership with Facilities Management. 

  • The university uses email for its primary means of official communication. Students are responsible for checking their account regularly; missed emails do not excuse deadlines, responsibilities, or policy violations. In certain circumstances, the university may need to reach out through text, call, or in-person communications.

  • Hales

    Please see the Single On-Campus Housing policy for eligibility and requirements. 

    TVA

    Eligible residents must be married or have a dependent under 18, with the primary resident enrolled full-time at BYU–Hawaii; limited exceptions apply. Please refer to the contract terms and conditions. 

  • Check-In

    Procedures will be posted to the 'Residency' section of the Housing Portal. Residents are responsible for reporting any pre-existing room and unit damage within four days of check-in. Moving in before the approved check-in date/time counts as an illegal guest.  

    Check-Out

    Procedures will be posted to the 'Residency' section of the Housing Portal. Residents will be required to remove all personal belongings, deep clean the apartment, and return their key card. Late or improper check-outs may result in additional charges being applied to the resident's student account. 

  • Limited Space

    Please bring only what fits in two suitcases per person. See the Student Housing website for the suggested packing list.

  • Laundry Rooms (Hale 1-10 & TVA)

    Laundry rooms are available near residential areas; open daily except Sunday. 

    • Access: Residents only. No business use. 
    • Courtesy: Remove clothes within 15 minutes after cycle ends, items left in the laundry rooms will be considered abandoned. 
    • Payment: Purchase of a WASH card or use of the WASH app required.  

    In-Unit Laundry (Hale 11–13, TVA Plus)

    • Access: Residents only. No business use. 
    • Payment: Included in rent. 
    • Clotheslines: Laundry may not be hung on balcony railings; only university-provided outdoor clotheslines are permitted. 
    • Misuse: Negligence or damage to laundry facilities or equipment may result in disciplinary action and/or fines. 

  • Furniture

    University-provided furniture and appliances must remain in the assigned unit. Dismantling furniture is prohibited.  

    Hale

    All furniture should stay in original layout, do not move or add large furniture. 

    TVA

    Large furniture requires approval from Housing Operations, except for cribs and toddler beds. Bunk or trundle beds are subject to safety review. Bunk beds are not permitted in apartments with ceiling fans. 

    Appliances

     

    Dorm (Hale 2,7,8, & 9)

    One mini-fridge allowed per two students (maximum size 4.5 cu.ft). Cooking is not permitted in dorm-style units. Small kitchen appliances are prohibited. 

    Hybrid and Apartments (All Other Buildings)

    Small kitchen appliances are allowed. Prohibited items include, but are not limited to: Any item with an open flame, propane or gas-powered items, mini-fridge, electric cooktop, toaster ovens. 

  • Exits

    Keep hallways, community spaces, and exits clear for safety. 

    Large Items

    Store surfboards, bikes, and large items only in allocated areas. 

    Common Spaces

    No storage in common spaces or unused bed-spaces.  

    TVA

    There are designated storage areas for BBQ grills and strollers. These need to be labeled with the owner’s apartment number.  

  • Cleanliness

    Monthly cleaning inspections are mandatory. The cleaning checklist outlines the expectations and standards. Please keep all areas tidy throughout the month; spot checks may occur if units are reported to be unsanitary.  

    Pests

    Commonly found in Hawaii and increase when spaces are unclean and cluttered. Housing Operations routinely treats for pests. It is the residents’ responsibility to keep their space clean daily to prevent infestations. Trash must be disposed of in the outside dumpsters daily. 

    Failed Property Inspections

    Failed Inspections

    Charges Per Student/Space

    Additional Actions

    First Fail

    		Hales Charge Per Student
    $150 (bed space)
    $65 (kitchen and exterior)
    $65 (bathroom)    		 TVA Charge Per Apt
    $150 (per bed space)
    $300 (kitchen and exterior)
    $300 (bathroom)

    Option to attend “Keep it Clean” meeting to waive charges.

    Second Fail

    Same as above

    Final warning and probation

    charges cannot be waived.

    Third Fail

    Same as above

    Ineligible to remain in on-campus housing.

    Your inspection failures will be tracked across multiple semesters and will reset at the start of each winter and summer break.

  • Quiet Hours

    Hales: Mon.-Sat. 10 pm-8 am and Sun. all day.

    TVA: Mon.-Sat. 8 pm-8 am and Sun. all day.

    Visiting Hours

    Mon.-Sun. 8 am-midnight. 

    Opposite Sex Visitors

    Hales

    Visitors of the opposite sex are allowed only in hale lounges; same-sex visitors are allowed throughout the hale. 

    TVA

    Visitors of the opposite sex are allowed in the apartment of single-student parents but are not permitted in the bedroom. See the Residential Living Standards policy.

    Overnight Guests

    Hales

    Overnight guests a

    re not permitted in the hales.  Guests after visiting hours are considered illegal guests. 

    TVA

    Please refer to the TVA Overnight Guest policy.

    All visitors and guests must be with a resident, follow standards, and respect shared spaces. 

  • Emergencies

    Call Campus Security at (808) 675-3911 in cases of emergency (including after hours). If ambulance, police, or fire services are needed, call 911 immediately.

    Building Access

    Propping doors is prohibited; building and unit doors must remain closed and locked.

    Keys are assigned to individuals and may not be shared with anyone else.  

    TVA keys can be issued to the primary resident, spouse and dependent aged 12+ (with BYUH ID card).

    Safety Equipment

    Do not tamper with safety equipment (extinguishers, detectors, alarms, exit signs, etc.); these are for emergency use only. 

    Prohibited Items

    Prohibited items are subject to immediate removal from BYU–Hawaii housing, confiscation, and/or disposal. These include:

    • Firearms, fireworks, candles, flammable liquids (e.g., BBQ fluid). 
    • Alcohol,  tea, coffee, cigarettes, tobacco, vapes, non-prescribed drugs, illegal substances.
    • Air-conditioning unit, personal large appliances/furniture, rolling chairs, pets. For more information, review the Animals On Campus policy. 
    • Any item determined by the university to be an unreasonable health or safety hazard.

    Restricted Areas

    Unauthorized persons are not allowed on roofs, walls, railings, ceilings, or ducts of on-campus housing. 

    Vehicles

    Cars, mopeds, etc., must be registered with Campus Security. Please see Road, Sidewalk and Parking Use policy for more information.

    Light repairs like tire changes are allowed. Hazardous or messy repairs (e.g., oil changes, body work) and any other work requiring a jack are prohibited. For under-car repairs, vehicles must be taken off campus.

    Work Orders

    Submit a work order to Facilities Management if there are any damage or issues with the physical facilities. For more urgent requests including sewage backup, broken water lines, power outage, or refrigerator failure with food spoilage, please call Facilities Management during office hours or Campus Security after hours.  

    Fire Drills

    Students must participate in routine fire drills and exit the building when the fire alarm is activated. See the Fire Safety policy.

    Natural Disasters

    Refer to university safety procedures in case of a natural disaster or other emergency. 

    Parental Obligations

    Parents are expected to supervise their children and are accountable for their safety and damages.

    Children under 12 years old should not be left alone in the apartment.

    Children under 8 years old should have adult supervision when outside the apartment.

    Planned Home Birthing

    Planned home birthing is not permitted in any BYU-Hawaii on-campus housing. 

  • All residents are to live by the CES Honor Code Standards and Residential Living Standards policy.

  • Compliance

    All students are responsible for being compliant with both their housing contract and this handbook. Non-compliance may result in warnings, charges, and/or eviction. 

    Damages

    Residents will be charged for damages, assessed based on actual repair expenses. 

    Abandoned Items

    The university may confiscate items that are prohibited, unsafe, abandoned, improperly stored, or in disrepair. Items go to Residential Living and are disposed of after seven days. 

  • Appeals

    Students with extenuating circumstances regarding housing may submit an appeal through the Housing Portal. 

    Report a Concern

    Submit other concerns using the Report a Concern form. 

  • This serves as a guideline. Housing Operations and Residential Living management reserves the right to assess, investigate, and address each situation on a case-by-case basis. Disciplinary action, if deemed necessary, will be communicated accordingly. All infractions will be recorded in your student file.

    See detailed description, level 1-3 in Definitions of Infractions.

    First Violation Second Violation Third Violation
    Level 1
    • Verbal warning and meet with management.
    • Integrity School attendance
    • Written warning and meet with management.
    • Refer to appropriate department.
    • Disciplinary action
    • Meet with management.
      Ineligible to renew on-campus housing contract.
    • Refer to the appropriate department.
    Level 2
    • Written warning and meet with management.
    • Refer to the appropriate department.
    • Disciplinary action
    • Meet with management.
    • Ineligible to renew on-campus housing contract.
    • Refer to the appropriate department.
    Level 3
    • Disciplinary action.
    • Meet with management.
    • Ineligible to renew on-campus housing contract.
    • Refer to the appropriate department.

  • Level 1 Infractions Definition
    Non-adherence to Dress and Grooming Standards Not abiding by the Dress and Grooming Standards.
    Disruption During Quiet Hours Creating loud or disruptive noise during designated quiet hours.
    Non-compliance with Official Directives Not responding to or attending required meetings with Housing Operations or Residential Living or failing to participate in mandatory safety procedures, such as fire drills.
    Inappropriate Decorations Displaying items or decorations that are vulgar, offensive, or not aligned with the principles of the CES Honor Code.
    Level 2 Infractions Definition
    Missed Mandatory Hale Meeting Failure to attend the required hale meeting (Hale Hui) for the current semester.
    Discourtesy Use of rude, offensive, vulgar, or otherwise inappropriate language or behavior, whether verbal, written (including texts, emails), or posted online.
    Door propping Leaving unit or building doors intentionally propped open compromising security.
    Improper Use of Common Areas Not following established rules for shared spaces such as unit common areas, hallways, laundry rooms, lounges, patios, courtyards, playgrounds, pavilions, and sports courts.
    Unauthorized Access Entering areas that are restricted or closed due to safety, construction, or other administrative reasons.
    Prohibited Open Flames Use of prohibited flammable items in or near hale facilities.
    Possession of Weapons Having firearms, knives, or other potentially dangerous items not considered standard or legally permissible household tools.
    Inappropriate Public Displays of Affection Engaging in excessive, overly intimate, or sexual physical contact in shared spaces in or around housing.
    Improper Use of Bed Space Sharing a bed or bed space (hales).
    Illegal Guest Any individual who is not officially assigned to, but uses, a bed space or who is present in on-campus housing outside of approved visiting hours.
    Level 3 Infractions Definition.
    Drugs or Alcohol Use, possession, or distribution of illegal drugs, substances or alcoholic beverages within housing or being under the influence of such while on the premises.
    Illegal Visitor  Allowing or facilitating the entry or presence of an individual of the opposite sex in a single-sex hale or apartment (other than for visits in hale lounges) .